Frequently Asked Questions

1.About the platform

What does the ortak app do?
You can invest your savings in cryptocurrencies and the best traders in ortak. 
Who founded the ortak app?
ortak was founded in April 2022 by BluTV founder Aydın Doğan Yalçındağ and co-founder Anıl Mertol, and met its first users in 2023.

2.Sign up

How do I register to ortak?
You can register to ortak by entering your phone number and creating a password.
Do I need to pay a fee to use ortak?
No, you don't need to pay any fees to register ortak.
Is there an in-app monthly membership fee?
No, ortak does not have any membership fees.
Do I need to have investment knowledge to use the app?
You don't need to have investment knowledge to invest in ortak. With our user-friendly interface and up-to-date market information, you can easily invest in crypto assets or evaluate your savings from where you sit as investing along the most successful traders.
Can I change my profile information?
You can only change your username after registration.
Why do I need to verify my identity?
In order to give you a safer trading experience and to be able to trade, you need to verify your identity.

3.Deposit withdraw money

How do I deposit to my account?
You can easily make TL deposits and crypto money transfers from the bank accounts registered in your name to your account 24/7.
How do I withdraw money from my account?
You can make TL withdrawals from your ortak wallet to the bank account registered in your name 24/7.
Are there any deposit/withdrawal limits?
The daily deposit and withdrawal limit at ortak is 100.000 TL.
Which are the ortak’s contracted banks?
ortak has agreements with Akbank, DenizBank, Fibabanka, Halkbank, İşbank, QNB Finansbank, TEB and Vakıfbank. You can deposit from any TL bank account to ortak's accounts in these banks anytime. 
In which hours can I deposit/withdraw?
You can make transactions 24/7 with our contracted banks and other banks in ortak.

4.Security

Where are my crypto assets stored?
It is stored in our wallets protected by certified Fireblocks technology from the world's leading cybersecurity organizations. All your cryptos are held in our treasury on your behalf.
Is ortak it a co-licensed organization?
ortak is an official organization subject to MASAK rules and registered with the Istanbul Chamber of Commerce.
Is the information in my account secure?
Yes. With our bank-level security system, your identity and wallet information are not shared with anyone, it is protected safely in ortak.
Does your application have permission to operate in Turkey?
Yes. Blutrade Bilgi Teknolojileri A.Ş. is an official organization established in Turkey in 2022, carrying out activities in accordance with legal regulations and paying taxes to Turkey.

5.Invest

What are the transaction fees?
The transaction fee is 0.001% of the volume of trades you make.
Can I transfer crypto from other apps?
Yes. You can transfer BTC, ETH, BUSD, USDC and USDT through Bitcoin, Ethereum and Binance Smart Chain networks.
How do I invest in cryptocurrencies?
After depositing money into your account, you can invest in cryptocurrencies by selecting the amount or  piece you want with the "Buy" button on the page of the crypto asset you want.
How do I invest along an investor?
After depositing money into your account, you can become a partner of the traders by selecting the amount you want with the "Invest Along" button on the profile of the trader you want.
How can I track my transactions?
You can track your transactions by clicking on the clock icon on the wallet page.
Which crypto assets can I trade?
You can trade 60+ cryptocurrencies with either Turkish Lira or Tether on ortak.
What order types can I use?
You can use Market, Limit and Stop order types for buying and selling transactions.

6.Invest along the best

How do I invest along an investor?
After depositing money into your account, you can become a partner of the traders by selecting the amount you want with the "Invest Along" button on the profile of the investor you want.
Can I invest along more than one investor?
Yes. You can invest along as many investors as you want.
Can I increase or decrease the amount I invest along the trader?
Yes. You can increase the amount you invested along the trader you are a partner with as much as you wish. For now, in order to decrease the amount you invested along the trader, I will kindly ask you to withdraw your money from trader and invest along again with the amount you want . We will ensure that you can easily reduce the amount of investment as soon as possible.
What happens if the trader takes the amount I invested along and leaves?
There is no case of the investor taking your money and leaving. The amount you invest along the trader always remains in your wallet, the system only automatically executes the trader's transactions for you based on the amount you deposited to trader.

Once the trader you invested along unpublishes their profile, you can either sell all the crypto assets managed by the trader or transfer crypto assets that you have by investing along trader to your wallet directly.
Can I withdraw my investment at any time?
Yes. You can withdraw your investment from trader at any time.
Will the trader receive a commission on my earnings?
During the “Welcome to ortak” campaign, the trader will not receive a commission from the earnings provided to you. By the end of the campaign, the trader will receive a commission of 10% of the earnings.
How can I stop investing along trader?
You can easily stop investing along trader with the "Leave" button in the profile of the trader you are a partner with.
What is the minimum amount I can invest along trader?
You can invest along trader with a minimum of 100 TL.
What happens if the trader I invested along unpublish their profile?
Once the trader you invested along unpublishes their profile, you can either sell all the crypto assets managed by the trader or transfer crypto assets that you have by investing along trader to your wallet directly.
Can I follow the transactions of the trader I am a partner with?
Yes. You can follow the transactions of your partner trader in the recent transacitons section of the trader's profile.

7.Became a trader

How do I become a trader?
With the "Publish My Profile" button on your profile, you can publish your profile and let people become partners with you and take your place on the leaderboard.
What happens to my existing investments when I publish my profile?
When you publish your profile, nothing happens to your existing investments, your portfolio remains as it is.
How can I view the investments made to me?
You can see it on your profile page under managed assets.

8.Leaderboard

How do I take my place on the leaderboard?
By publishing your profile and starting to invest, you can take your place on the leaderboard.
Can I take my place on the leaderboard without publishing my profile?
Unfortunately, you can't display your profile on the leaderboard without publishing it.
How are the leaderboards ranked?
The rankings in the leaderboard are determined by the daily, weekly, monthly returns that the investor has received from the day they published their profile to the present day.
How are the traders lists ranked?
The populars list is sorted by the number of traders' partners, the winners of the day list are sorted by traders' daily returns, and the winners of the week list is sorted by traders' weekly returns.
How is the popular list determined?
The populars list ranks traders by the number of partners they have, from the trader has most partners to the least.
What is the additional limit usage fee?
At the end of each day, a management fee of 0.0005 (five per ten thousand) is applied to short positions.